Town of Warrenton, Virginia

 

Town of Warrenton Utilities Payment Help

Table of Contents

  1. What Is Pay Utility Bill Online?

  2. Why Is My E-mail Address Needed?

  3. Where Can I Find the Department Number, Ticket Number and Amount?

  4. How Do I Pay a Utility Bill?

    1. Ticket Number and Last Name

    2. Bill Detail

    3. Add Another Utility Bill

    4. CheckOut

  5. How Do I Pay with a Credit Card?

  6. How Do I Pay with an Electronic Check?

  7. Are There Additional Charges for Paying Online?

What Is Pay Utility Bill Online?

Pay Utility Bill Online is a Web application that allows online payments for utility bills received from the Town of Warrenton.
 

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Why Is My E-mail Address Needed?

Your e-mail address is a unique identifier used to combine tickets marked for payment into one lump sum.
 

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Where Can I Find the Department Number, Ticket Number and Amount?

Please refer to your Tax Bill.
 
utility bill example
 

In this example:

Department Number is RE2004

Ticket Number is 150

Amount is 12825.56

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How Do I Pay a Utility Bill?

On the first screen, enter your E-mail Address and then press the OK button.
 
email address example
 
 

On the Pay Utility Bill Online Screen, enter the Customer Number from your bill and the Last Name on the account. Press the Search button.

 
enter customer number and last name example
 

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Search
 
 

Utility Bill Detail - This screen contains a breakdown of charges along with name and address information. Enter payment amount in the Enter Amount You Wish To Pay Today field. If the information shown is incorrect, press the Return to Search button and return to the Pay Utilities Online screen. If you wish to search for another ticket and attach it to the current bill before payment is made, press the Pay Another Utility Bill button. To pay the current bill only, press the CheckOut button.
 
bill detail example
 

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Return to Search

Pay Another Utility Bill

CheckOut
 

Pay Another Utility Bill - Search for additional tickets using Ticket Number or Customer Number. Press the Search button to find ticket. The Add Another Bill option can be used as many times as necessary to designate bills for payment. If Add Another Bill was selected in error and you are ready to pay, press the Checkout button.
 
pay another bill example
 

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CheckOut
 

On Line Payment Checkout - The Total Payments field displays the elected payment amount for the attached bills. All tickets can be removed by pressing the Clear Shopping Cart button. To pay by electronic check, press the Pay by e-Check button. For credit card payments, press Pay by Credit Card button.
 
checkout screen example
 

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Pay by e-Check

Pay by Credit Card
 

Pay By Credit Card - Payment Amount + Convenience Fee = Total Due. Press Proceed to Payment button to enter Credit Card information.
 
pay by credit card example
 

Input Credit Card and Billing Information and then press the I Authorize this transaction button. Pressing Reset button clears data from all information fields.
 
credit card billing information screen example
 

This screen shows Credit Card information as entered on the previous screen. Verify all information is correct and then press the Submit Transaction for Processing button. Press Back button on your web browser if the information is incorrect.
 
verification screen example
 

This screen announces if the transaction was approved. IMPORTANT: You MUST press the **REQUIRED: Complete Transaction button for the transaction to be applied to your property tax bill.
 
complete transaction example
 

An online receipt is displayed. We recommend you print this receipt for your records.
 
online payment receipt example
 
 

Pay by Online Check - Payment Amount + Convenience Fee = Total Due. Press the Proceed to Payment button to enter Check information.
 
pay be echeck example
 

Input Check Information and validate. Next, proceed to pay.
 
 

An online receipt is displayed. We recommend you print this receipt for your records.
 
online payment receipt example
 

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Are There Additional Charges for Paying Online?

Yes, a Convenience Fee is applied to each transaction.

For Credit Card Payments: .0225% of the Total Bill plus 30 cents per transaction. The Convenience Fee is charged by Verisign and our Merchant Account for Accepting Credit Cards Online. The fee is automatically added to your Total Bill.

For Online Check Payments: No convenience charge applies to payment by online check.
 

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Version: 101220-1457