Pay Decals Help

Table of Contents

  1. What Is Pay Decals Online?

  2. Why Is My E-mail Address Needed?

  3. Where Can I Find the Department Number, Ticket Number and Amount?

  4. How Do I Use the Pay Decals Web Application?

    1. Department Number & Ticket Number

    2. Password

    3. Account Number

    4. Add a New Vehicle

    5. Checkout

  5. How Do I Pay with a Credit Card?

  6. How Do I Pay with an Electronic Check?

  7. Are There Additional Charges for Paying Online?


What Is Pay Decals Online?

Use the online Pay Decals Web Application to renew vehicle decals or add a new vehicle.

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Why Is My E-mail Address Needed?

Your e-mail address is a unique identifier used to combine tickets marked for payment into one lump sum.

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Where Can I Find the Department Number, Ticket Number and Amount?

Please refer to your Tax Bill.

Ticket Example

In this example:

Department Number is RE2004

Ticket Number is 150

Amount is 12825.56

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How Do I Use the Pay Decals Web Application?

On the first screen, enter your e-mail address and then press the OK button.

Email address example screen

OK


On the Pay Decals Online Screen, press the button containing your preferred method for finding decal information: Password, Department & Ticket Number, Account Number. To add a new vehicle, press the Add a New Vehicle  button.

Search by password, department and ticket number, or account number

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Search for Vehicle using Password

Search using Department & Ticket Number

Search for Vehicle using Account Number

Add a New Vehicle


Pay Using Department Number & Ticket Number - Enter the Department Number, Ticket Number, and Last Name on the ticket. Verify the numbers are correct, and then press the Renew Existing Vehicle button and the Vehicle Selection screen is displayed.

Department/Ticket search example

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Renew Existing Vehicle


Pay Using Password - Enter your password, the year for the decal you want, and the Last Name on the ticket. Press the Renew Existing Vehicle button and the Vehicle Selection screen is displayed.

Search by password example

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Renew Existing Vehicle


Pay Using Account Number - Enter the Account Number on the ticket, the year for the decal to be purchased, and the Last Name on the ticket. Verify the numbers are correct and then press the Renew Existing Vehicle button and the Vehicle Selection screen is displayed. To add a new vehicle, press the Add a New Vehicle  button.

Search using account number example

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Renew Existing Vehicle


Add a New Vehicle First, select Current Resident if you have lived here before the beginning of this year, or New Resident if you moved in after January 1st.

Add new vehicle screen example

Enter Owner and Vehicle information. For duplicate auto license or motorcycle decals, click on the box next to Vehicle Type and select the appropriate choice. Check all information for accuracy and then press Purchase Decal button. Previous button returns user to prior screen.

Owner and vehicle information example screen

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Purchase Decal

Previous


Add Additional New Vehicle - Owner information from the previous screen is retained. For another new vehicle, enter the vehicle information and then press Purchase Another Decal button. If all new vehicles were entered, press Checkout button. Previous returns user to prior screen.

Add additional vehicle example screen

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Purchase Another Decal

CheckOut

Previous


Vehicle Selection Screen - Press the Select link next to the vehicle description needing a decal. The Previous button returns user to the Search screen.

Select vehicle example screen

Information is displayed for the vehicle selected. For Vehicle Use, choose Business or Personal. Answer No or Yes to Was this Vehicle Owned January 1st of this Year. Press Purchase Decal button after the prompts are answered. Previous returns the user to the previous screen.

Vehicle information example screen

The Pay Decals Online screen is displayed again. Notice the Payment Pending message under the VIN number. If another decal should be purchased, press the Select link next to the vehicle description and answer the prompts. Continue until all needed decals are designated for purchase. Then, press the Checkout button to pay.

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Checkout


On Line Payment Checkout - The Total Payments field displays the elected payment amount for the attached bills. All tickets can be removed by pressing Clear Shopping Cart button. To pay by electronic check, press Pay by e-Check button. For credit card payments, press Pay by Credit Card button.

checkout example screen

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Pay by e-Check

Pay by Credit Card


Pay by Online Check - Payment Amount + Convenience Fee = Total Due. Press Proceed to Payment button to enter check information.

Pay be echeck example screen

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Proceed to Payment


Enter Bank Routing and Check information and press Enter key to validate. Once validated, proceed to pay.

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Pay By Credit Card - Payment Amount + Convenience Fee = Total Due. Press Proceed to Payment button to enter Credit Card information.

Pay by credit card example screen

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Proceed to Payment


Input Credit Card and Billing Information and then press the I Authorize this transaction button. Pressing the Reset button clears data from all information fields.

Enter credit card information example screen

This screen shows Credit Card information as entered on the previous screen. Verify all information is correct and then press Submit Transaction for Processing button. Press Back button on browser if the information is incorrect.

Submit for processing example screen

This screen announces if the transaction was approved. IMPORTANT: You MUST press the **REQUIRED: Complete Transaction button for the transaction to be applied to your property tax bill.

Finish transaction example screen

An online receipt is displayed. We recommend you print this receipt for your records.

online payment receipt example

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Are There Additional Charges for Paying Online?

Yes, a Convenience Fee is applied to each transaction.

For Credit Card Payments: .0225% of the Total Bill plus 30 cents per transaction. The Convenience Fee is charged by Verisign and our Merchant Account for accepting Credit Cards Online. The fee is automatically added to your Total Bill.

For Online Check Payments: Online check payments are free, but a returned check fee is applied for insufficient funds.

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Version: 092817-1115